![]() To get help (by chat) from Adobe directly may be somewhat slower on account of the pandemy. You get help in the present forum or in the dedicated one: The installation process is faster now, but look at the system requirements (8 GB RAM mininum to support the new automatic IA features). When you are happy, you purchase the license and only enter the code without reinstalling the software. Regular PSE users know that to avoid any risk during installation, it's smart to install the trial version first (it's fully similar for 30 days). Its contents are translated into a new catalog of the PSE2021 database format. That means the PSE14 catalog is unchanged apart from its name which gets a -1 suffix it's still available with PSE14. As usual, during the installation of PSE2021 you are prompted to convert your current catalog to the new format. When you install PSE2021, it's installed distinctly from PSE14 which you can keep if you want, they are independent softwares. ![]() ![]() There is nothing special about upgrading from PSE14 to PSE2021. ![]()
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